Trust & Security
Builders and trades businesses trust Loop Logics to manage projects, financials, documents and operational workflows. That trust comes with a responsibility we take seriously. Security is not an afterthought or a marketing badge at Loop Logics – it’s built into the way we design, develop and operate our platform every day.
ISO 27001 Aligned Security Practices
Australian Privacy
Act Compliant
Built For Reliability
At Scale
Loop Logics holds ISO/IEC 27001 certification – the international standard for information security management systems. This certification confirms that our security policies, risk management processes and operational controls have been independently audited and meet globally recognized best practices.
Trust & Security
Construction businesses handle sensitive information every day – project financials, client details, supplier and subcontractor data, contracts and operational reporting. Loop Logics is built to protect all of this.
Role-based access controls ensure users only see what they need to
Trust & Security
Technology alone doesn’t keep data safe. Our people and processes are just as important.
Security Built Into Every Layer Of Loop
From infrastructure to integrations, Loop Logics ensures your business runs securely, continuously and without compromise.
As the Loop Logics ecosystem expands across OpenAPI integrations and connections with accounting, project management and field tools, security is maintained across every touchpoint to ensure safe and reliable data exchange.
• API access is authenticated and authorised using industry-standard protocols.
• All API traffic is encrypted in transit to protect data integrity.
• Rate limiting, monitoring and partner security reviews help prevent misuse.
Downtime directly impacts builders. Loop Logics maintains a robust Business Continuity Plan (BCP) to minimise disruption and ensure operations continue without interruption.
• Recovery time and recovery point objectives are clearly defined and tested.
• Redundant systems and failover processes support critical services.
• Business continuity procedures are reviewed and updated annually.
Loop Logics is committed to handling personal and business information responsibly, in line with Australian privacy regulations and best practice data governance standards.
• Compliance with the Privacy Act 1988 and Australian Privacy Principles (APPs).
• Personal data is collected, used and disclosed only for legitimate business purposes.
• Data retention, disposal and ongoing privacy reviews are enforced through ISO 27001 processes.
Security is embedded throughout the software development lifecycle, ensuring risks are proactively managed rather than addressed after deployment.
• Secure coding standards are followed across all development teams.
• Code reviews include built-in security considerations prior to release.
• Regular vulnerability scanning and penetration testing identify and mitigate risks.
The Loop Logics platform runs on enterprise-grade cloud infrastructure designed for high availability, scalability and secure system operations.
• Hosted on secure, SOC 2-certified cloud infrastructure.
• Network segmentation and firewalls restrict access to authorised connections.
• Continuous monitoring, logging and regular patching protect against emerging threats.
A Better Way Of Doing Things
Construction businesses rely on Loop Logics to manage critical operational data across projects, teams and systems which may include financials through to documentation and reporting. Protecting this information is essential to keeping operations running smoothly and maintaining trust.
| Standard | Status |
|---|---|
| ISO/IEC 27001:2022 | Certified |
| Data encryption (TLS 1.2+ / AES-256) | Implemented |
| Australian Privacy Act compliance | Compliant |
| Secure SDLC practices | Implemented |
| Business Continuity Plan | Maintained |
ISO 27001 certification and the security practices outlined on this page exist to protect and provide you with confidence that Loop Logics is a platform your business can trust as it grows.
Get In Touch
If you have any questions about our security practices, how our platform protects your data or need simply any further information feel free to reach out to our team.
Email: [email protected]
ISO27001 certification marks an important milestone for Loop Logics as we continue building a secure and reliable platform for construction businesses.
NetSuite is a cloud-based ERP platform combining financials, inventory, procurement, and reporting into one integrated system, built to scale from growing businesses to large enterprises across construction and beyond.
Connected with Loop Logics, NetSuite keeps job costing, invoicing, and financial data in sync, giving larger insurance builders and commercial contractors one accurate, real-time view across every project and every entity.
ANZIIF (Australian and New Zealand Institute of Insurance and Finance) is the leading education and professional development body for the insurance and finance sector across Asia-Pacific. ANZIIF sets professional standards, delivers accredited qualifications, and supports compliance training across claims handling.
Loop Logics’ ANZIIF affiliation reflects our commitment to the same recognised standards trusted across the insurance industry.
The Underwriting Agencies Council (UAC) is the representative body for Australia’s underwriting agencies, with over 130 members managing more than $10.5 billion in annual premiums. UAC advances industry standards, education, and advocacy across the insurance underwriting sector.
Loop Logics’ UAC affiliation connects us directly with the underwriting community that insurance builders rely on every day.
AICLA (Australasian Institute of Chartered Loss Adjusters) is the premier professional body for loss adjusters across Australia and New Zealand. AICLA sets recognised education standards, upholds a strict code of conduct, and maintains close ties with insurers, brokers, and legal partners.
Loop Logics’ AICLA affiliation reflects our shared commitment to integrity across the claims process.
The Restoration Industry Association (RIA) is the peak global body for restoration contractors, with a dedicated Australasian Council serving Australia and New Zealand. RIA sets professional certification standards, drives ongoing education, and advocates for the restoration sector across water, fire, and related damage services.
Loop Logics’ RIA membership reflects our alignment with internationally recognised restoration industry best practice.
AiBEC (Association of Insurance Building & Engineering Consultants) is the peak body for engineers and building consultants working across the insurance claims sector. It sets professional standards, delivers claims consulting education, and holds members to strict conduct and continuing education requirements.
Loop Logics’ AiBEC affiliation reflects our commitment to the same quality and professionalism standards trusted across Australia’s insurance building industry
Crunchwork is a cloud-based project and business management platform built for construction, insurance, and restoration teams, connecting office and field operations in one system. Tried and tested across 500,000+ jobs, it automates admin, compliance, and communication for contractors and subcontractors.
Integrated with Loop Logics, Crunchwork helps insurance builders coordinate projects end to end, from quote to completion.
ENData is a digital claims management platform connecting insurers, loss adjusters, external assessors, and builders across the insurance claims lifecycle. Used by hundreds of construction and restoration firms throughout Australia, ENData brings transparency and collaboration to every stage of a claim.
Its integration with Loop Logics keeps claim and job data aligned, helping insurance builders manage claims faster and accurately.
Xero is a cloud-based accounting platform trusted by millions of small and medium businesses worldwide, offering invoicing, bill management, payroll, and real-time financial reporting through 1,000+ integrations. Connected with Loop Logics, Xero keeps job costing, invoicing, and financial data in sync, giving insurance builders and trade contractors accurate visibility across every project and every dollar.
MYOB is a leading cloud accounting platform for small and medium businesses across Australia and New Zealand, covering invoicing, payroll, GST and BAS reporting, and cash flow management.
Its integration with Loop Logics means job costs, invoices, and financial data flow seamlessly between the two systems, giving insurance builders and trade contractors one accurate, real-time view of their finances.
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SheBuild Consulting is a boutique operations and HR consultancy built specifically for insurance builders, helping teams clean up processes, streamline performance, and implement systems that stick. Led by industry veteran Megan Williams, SheBuild draws on over a decade of estimating, project coordination, and business development experience.
As a trusted Loop Logics advisory partner, they help insurance building businesses scale with confidence.
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