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WIC
Loop Logics Client Success Story

Company Name: The Window Installation Company
Head Quarters: Melbourne,Victoria, Australia

The Window Installation Company (WIC) chose Loop Logics to bring stronger control, visibility, and structure to their growing installation operations.

As replacement works and manufacturer installs scaled, managing workflows, reporting, and client communication across projects required a more robust operating system and not more admin.

Since implementing Loop Logics, WIC has unlocked immediate efficiencies across the business:

  • Real-time job and workflow visibility across all installs.
  • Live financial reporting at project level.
  • Automated Project Completion Reports (PCRs) with evidence-backed documentation.
  • Faster check-measure processing with structured, image-supported records.
  • Reduced manual admin and duplicated data entry.
  • Clearer client and manufacturer communication.
  • Stronger compliance and documentation control.

Processes that once relied on multiple steps and manual coordination are now centralised and managed within a single structured platform.

The Impact?

  • Faster turnaround across reporting and documentation.
  • Improved coordination between office and site teams.
  • Greater transparency for manufacturers and clients.
  • Reduced risk of rework, delays, and miscommunication.
  • The ability to scale without increasing admin headcount.

 

How has Loop Logics added value to your business?

“Job and workflow visibility, financial reporting and administration efficiency”

 

Who has benefited most from Loop Logics in your organisation?

“All roles have felt immediate efficiencies”

 

Why did you choose Loop Logics?

“Managing workflows at scale, Needing better control across jobs and subcontractors and Outgrowing manual of disconnected systems.

Our love of replacement work and joining our Manufacturers with their clients by completing their installs at the highest levels possible is our greatest strength.

Without the ability to leverage a platform such as Loop Logics, we would not be able to consistently meet — and exceed — our clients’ expectations around customer communication and project management.

The collaborative approach taken by Aaron Alley and Kirsten Law in supporting WIC throughout our transition has fundamentally changed the way we operate, compressing processes that once took days or weeks into real-time, instantaneous outcomes.

Our client communications are now faster and clearer, while our reporting — including Check Measures, Project Completion Reports, regulatory documentation, and automated notification systems is delivered without delay and with complete transparency.

The result: outstanding customer service, streamlined delivery, and consistently high-quality finished products meeting our manufacturer’s needs.

Thank you to the Loop Logics team for your support and commitment”
Daniel Richards
Daniel Richards

Director of WIC

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Loop Logics partner Netsuite

Integration partner

Oracle Netsuite

NetSuite is a cloud-based ERP platform combining financials, inventory, procurement, and reporting into one integrated system, built to scale from growing businesses to large enterprises across construction and beyond.

Connected with Loop Logics, NetSuite keeps job costing, invoicing, and financial data in sync, giving larger insurance builders and commercial contractors one accurate, real-time view across every project and every entity.

Loop Logics partner ANZIIF

Industry body association

ANZIIF

ANZIIF (Australian and New Zealand Institute of Insurance and Finance) is the leading education and professional development body for the insurance and finance sector across Asia-Pacific. ANZIIF sets professional standards, delivers accredited qualifications, and supports compliance training across claims handling.

Loop Logics’ ANZIIF affiliation reflects our commitment to the same recognised standards trusted across the insurance industry.

Loop Logics UAC member

Industry body association

UAC

The Underwriting Agencies Council (UAC) is the representative body for Australia’s underwriting agencies, with over 130 members managing more than $10.5 billion in annual premiums. UAC advances industry standards, education, and advocacy across the insurance underwriting sector.

Loop Logics’ UAC affiliation connects us directly with the underwriting community that insurance builders rely on every day.

Loop Logics partner AICLA

Industry body association

AICLA

AICLA (Australasian Institute of Chartered Loss Adjusters) is the premier professional body for loss adjusters across Australia and New Zealand. AICLA sets recognised education standards, upholds a strict code of conduct, and maintains close ties with insurers, brokers, and legal partners.

Loop Logics’ AICLA affiliation reflects our shared commitment to integrity across the claims process.

Loop Logics partner RIA

Industry body association

RIA

The Restoration Industry Association (RIA) is the peak global body for restoration contractors, with a dedicated Australasian Council serving Australia and New Zealand. RIA sets professional certification standards, drives ongoing education, and advocates for the restoration sector across water, fire, and related damage services.

Loop Logics’ RIA membership reflects our alignment with internationally recognised restoration industry best practice.

Loop Logics partner AiBEC

Industry body association

AiBEC

AiBEC (Association of Insurance Building & Engineering Consultants) is the peak body for engineers and building consultants working across the insurance claims sector. It sets professional standards, delivers claims consulting education, and holds members to strict conduct and continuing education requirements.

Loop Logics’ AiBEC affiliation reflects our commitment to the same quality and professionalism standards trusted across Australia’s insurance building industry

Loop Logics partner Crunchwork

Integration partner

Crunchwork

Crunchwork is a cloud-based project and business management platform built for construction, insurance, and restoration teams, connecting office and field operations in one system. Tried and tested across 500,000+ jobs, it automates admin, compliance, and communication for contractors and subcontractors.

Integrated with Loop Logics, Crunchwork helps insurance builders coordinate projects end to end, from quote to completion.

Loop Logics partner ENData

Integration partner

ENData

ENData is a digital claims management platform connecting insurers, loss adjusters, external assessors, and builders across the insurance claims lifecycle. Used by hundreds of construction and restoration firms throughout Australia, ENData brings transparency and collaboration to every stage of a claim.

Its integration with Loop Logics keeps claim and job data aligned, helping insurance builders manage claims faster and accurately.

Loop Logics partner XERO

Integration partner

Xero

Xero is a cloud-based accounting platform trusted by millions of small and medium businesses worldwide, offering invoicing, bill management, payroll, and real-time financial reporting through 1,000+ integrations. Connected with Loop Logics, Xero keeps job costing, invoicing, and financial data in sync, giving insurance builders and trade contractors accurate visibility across every project and every dollar.

Loop Logics partner MYOB logo

Integration partner

MYOB

MYOB is a leading cloud accounting platform for small and medium businesses across Australia and New Zealand, covering invoicing, payroll, GST and BAS reporting, and cash flow management.

Its integration with Loop Logics means job costs, invoices, and financial data flow seamlessly between the two systems, giving insurance builders and trade contractors one accurate, real-time view of their finances.

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SheBuild Consulting logo

Advisory partner

SheBuild Consulting

SheBuild Consulting is a boutique operations and HR consultancy built specifically for insurance builders, helping teams clean up processes, streamline performance, and implement systems that stick. Led by industry veteran Megan Williams, SheBuild draws on over a decade of estimating, project coordination, and business development experience. 

As a trusted Loop Logics advisory partner, they help insurance building businesses scale with confidence.

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