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Tallan Group 

Tallan Group 

Client Success Story

Loop Logics client Tallan Group

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Tallan Group
Loop Logics Client Success Story

Company Name: Tallan Group
Head Quarters: North Lakes, Brisbane, Queensland

Scaling insurance and commercial building operations requires more than volume, it requires control. Tallan Group, a leading insurance Panel Builder operating across insurance, commercial construction and facilities management, partnered with Loop Logics in June 2024 to bring structure and visibility to their Group.

Tallan is on track to achieve ~50% revenue growth this year, with Loop Logics enabling the operational scale required to support this level of expansion. This has allowed Tallan to increase output significantly without a corresponding rise in headcount or overheads.

Before Loop Logics, their existing systems were holding them back with:

  • Clunky, legacy platforms that were difficult to use and slowed staff onboarding.
  • Limited visibility across jobs, workflows and financial performance.
  • Reporting that made it difficult to identify issues early.
  • Disconnected processes across office teams, field staff and subcontractors.
  • Operational strain during high-volume periods, particularly CAT events.

With Loop Logics in place, Tallan has strengthened operational control across their business:

  • End-to-end visibility across jobs, workflows and financials.
  • Overview of their entire business through Loop Logics Management Dashboards.
  • Streamlined training for new staff.
  • Clear drill-down reporting to track performance and flag issues early.
  • Reduced administrative overhead across day-to-day operations.

Since implementing Loop Logics, Tallan has a platform that truly reflects how their business actually operates, giving them the structure and clarity to scale confidently without added complexity.

As growth continues, Loop Logics is helping Tallan maintain consistency, performance and control across an increasing volume of work.

 

How has Loop Logics added value to your business?

“Overall dashboards in analytics that show current projects as well as front end inflow of new work.

Any aspect of the workflow can be analyzed and drilled into to monitor efficiency and accuracy.

Individual job financial reporting is visible at a glance.

During times of volume like cat events, we can visually monitor the workflow to ensure projects are progressing within KPI’s.

We have appreciated the agility that Loop Logics has to make changes specific to Tallan’s needs. Our previous software would simply give us a ticket and then we wouldn’t hear from them or it would be a no.

We are looking at almost 50% growth this year that has been fueled by our professional delivery across the Insurance building sector as well as becoming the go-to builder for our commercial newbuild clients.”

 

Who has benefited most from Loop Logics in your organisation?

“Everyone from claims admin through to upper management are benefiting.”

 

Early Outcomes & Value With Loop Logics

“Reduced onboarding time for new starters, easy to learn. Definitely has improved overall visibility across all aspects of our operations. Easy onboarding of sub-contractors while ensuring compliance.”

 

Why did you choose Loop Logics?

“We decided to move to Loop Logics to streamline our processes and support scalable growth in the most efficient way possible. Our previous system contained several workflow constraints that we consistently struggled with, and these inefficiencies often had knock-on effects during the repair and delivery stages of a claim.

Loop Logics stood out for the simplicity and structure it brought to critical processes such as variations – which had previously been time-consuming and difficult to manage. Recognising how effectively Loop simplified these procedures, we made the decision to transition in order to reduce friction, improve consistency, and better support our operations as we continued to scale.”
Joel
Joel Quillan

Director of Tallan Group

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Loop Logics partner Netsuite

Integration partner

Oracle Netsuite

NetSuite is a cloud-based ERP platform combining financials, inventory, procurement, and reporting into one integrated system, built to scale from growing businesses to large enterprises across construction and beyond.

Connected with Loop Logics, NetSuite keeps job costing, invoicing, and financial data in sync, giving larger insurance builders and commercial contractors one accurate, real-time view across every project and every entity.

Loop Logics partner ANZIIF

Industry body association

ANZIIF

ANZIIF (Australian and New Zealand Institute of Insurance and Finance) is the leading education and professional development body for the insurance and finance sector across Asia-Pacific. ANZIIF sets professional standards, delivers accredited qualifications, and supports compliance training across claims handling.

Loop Logics’ ANZIIF affiliation reflects our commitment to the same recognised standards trusted across the insurance industry.

Loop Logics UAC member

Industry body association

UAC

The Underwriting Agencies Council (UAC) is the representative body for Australia’s underwriting agencies, with over 130 members managing more than $10.5 billion in annual premiums. UAC advances industry standards, education, and advocacy across the insurance underwriting sector.

Loop Logics’ UAC affiliation connects us directly with the underwriting community that insurance builders rely on every day.

Loop Logics partner AICLA

Industry body association

AICLA

AICLA (Australasian Institute of Chartered Loss Adjusters) is the premier professional body for loss adjusters across Australia and New Zealand. AICLA sets recognised education standards, upholds a strict code of conduct, and maintains close ties with insurers, brokers, and legal partners.

Loop Logics’ AICLA affiliation reflects our shared commitment to integrity across the claims process.

Loop Logics partner RIA

Industry body association

RIA

The Restoration Industry Association (RIA) is the peak global body for restoration contractors, with a dedicated Australasian Council serving Australia and New Zealand. RIA sets professional certification standards, drives ongoing education, and advocates for the restoration sector across water, fire, and related damage services.

Loop Logics’ RIA membership reflects our alignment with internationally recognised restoration industry best practice.

Loop Logics partner AiBEC

Industry body association

AiBEC

AiBEC (Association of Insurance Building & Engineering Consultants) is the peak body for engineers and building consultants working across the insurance claims sector. It sets professional standards, delivers claims consulting education, and holds members to strict conduct and continuing education requirements.

Loop Logics’ AiBEC affiliation reflects our commitment to the same quality and professionalism standards trusted across Australia’s insurance building industry

Loop Logics partner Crunchwork

Integration partner

Crunchwork

Crunchwork is a cloud-based project and business management platform built for construction, insurance, and restoration teams, connecting office and field operations in one system. Tried and tested across 500,000+ jobs, it automates admin, compliance, and communication for contractors and subcontractors.

Integrated with Loop Logics, Crunchwork helps insurance builders coordinate projects end to end, from quote to completion.

Loop Logics partner ENData

Integration partner

ENData

ENData is a digital claims management platform connecting insurers, loss adjusters, external assessors, and builders across the insurance claims lifecycle. Used by hundreds of construction and restoration firms throughout Australia, ENData brings transparency and collaboration to every stage of a claim.

Its integration with Loop Logics keeps claim and job data aligned, helping insurance builders manage claims faster and accurately.

Loop Logics partner XERO

Integration partner

Xero

Xero is a cloud-based accounting platform trusted by millions of small and medium businesses worldwide, offering invoicing, bill management, payroll, and real-time financial reporting through 1,000+ integrations. Connected with Loop Logics, Xero keeps job costing, invoicing, and financial data in sync, giving insurance builders and trade contractors accurate visibility across every project and every dollar.

Loop Logics partner MYOB logo

Integration partner

MYOB

MYOB is a leading cloud accounting platform for small and medium businesses across Australia and New Zealand, covering invoicing, payroll, GST and BAS reporting, and cash flow management.

Its integration with Loop Logics means job costs, invoices, and financial data flow seamlessly between the two systems, giving insurance builders and trade contractors one accurate, real-time view of their finances.

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SheBuild Consulting logo

Advisory partner

SheBuild Consulting

SheBuild Consulting is a boutique operations and HR consultancy built specifically for insurance builders, helping teams clean up processes, streamline performance, and implement systems that stick. Led by industry veteran Megan Williams, SheBuild draws on over a decade of estimating, project coordination, and business development experience. 

As a trusted Loop Logics advisory partner, they help insurance building businesses scale with confidence.

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