Tallan Group
Loop Logics Client Success Story
Company Name: Tallan Group
Head Quarters: North Lakes, Brisbane, Queensland
Scaling insurance and commercial building operations requires more than volume, it requires control. Tallan Group, a leading insurance Panel Builder operating across insurance, commercial construction and facilities management, partnered with Loop Logics in June 2024 to bring structure and visibility to their Group.
Tallan is on track to achieve ~50% revenue growth this year, with Loop Logics enabling the operational scale required to support this level of expansion. This has allowed Tallan to increase output significantly without a corresponding rise in headcount or overheads.
Before Loop Logics, their existing systems were holding them back with:
- Clunky, legacy platforms that were difficult to use and slowed staff onboarding.
- Limited visibility across jobs, workflows and financial performance.
- Reporting that made it difficult to identify issues early.
- Disconnected processes across office teams, field staff and subcontractors.
- Operational strain during high-volume periods, particularly CAT events.
With Loop Logics in place, Tallan has strengthened operational control across their business:
- End-to-end visibility across jobs, workflows and financials.
- Overview of their entire business through Loop Logics Management Dashboards.
- Streamlined training for new staff.
- Clear drill-down reporting to track performance and flag issues early.
- Reduced administrative overhead across day-to-day operations.
Since implementing Loop Logics, Tallan has a platform that truly reflects how their business actually operates, giving them the structure and clarity to scale confidently without added complexity.
As growth continues, Loop Logics is helping Tallan maintain consistency, performance and control across an increasing volume of work.
How has Loop Logics added value to your business?
“Overall dashboards in analytics that show current projects as well as front end inflow of new work.
Any aspect of the workflow can be analyzed and drilled into to monitor efficiency and accuracy.
Individual job financial reporting is visible at a glance.
During times of volume like cat events, we can visually monitor the workflow to ensure projects are progressing within KPI’s.
We have appreciated the agility that Loop Logics has to make changes specific to Tallan’s needs. Our previous software would simply give us a ticket and then we wouldn’t hear from them or it would be a no.
We are looking at almost 50% growth this year that has been fueled by our professional delivery across the Insurance building sector as well as becoming the go-to builder for our commercial newbuild clients.”
Who has benefited most from Loop Logics in your organisation?
“Everyone from claims admin through to upper management are benefiting.”
Early Outcomes & Value With Loop Logics
“Reduced onboarding time for new starters, easy to learn. Definitely has improved overall visibility across all aspects of our operations. Easy onboarding of sub-contractors while ensuring compliance.”
Why did you choose Loop Logics?
“We decided to move to Loop Logics to streamline our processes and support scalable growth in the most efficient way possible. Our previous system contained several workflow constraints that we consistently struggled with, and these inefficiencies often had knock-on effects during the repair and delivery stages of a claim.
Loop Logics stood out for the simplicity and structure it brought to critical processes such as variations – which had previously been time-consuming and difficult to manage. Recognising how effectively Loop simplified these procedures, we made the decision to transition in order to reduce friction, improve consistency, and better support our operations as we continued to scale.”
